Legal Terms & Conditions

General Terms and Conditions of Sale

This section of our Site sets out our General Terms and Conditions of Sale (“Terms”) including our full delivery and returns process. These Terms apply to all sales of product(s) made to you, the customer, via the Site. Please read these Terms carefully before submitting your order to us. These Terms tell you who we are, how we will provide product(s) to you, how you and we may change or end the contract, what to do if there is a problem and other important information. By using the Site, you confirm that you agree to these Terms. If you do not agree to the Terms, please cease using the Site immediately. We reserve the right to make changes to these Terms at any time and the new version of the Terms will apply to any offer or order placed on the Site after the new version has been posted. Your continued use of the Site shall be deemed as your acceptance of the new version of the Terms. We therefore advise you to always read the Terms, and make sure you understand and agree with the Terms each time before you use the Site.


1. Information about us and how to contact us

1.1 We are Ai Perfect Global Supply, a company registered in Malaysia. Our company’s registration number is 201903296805 (MA0245977-P).

1.2 If you need assistance with the SuperSuppliment Malaysia -  please contact Customer Service through the following methods.

For SuperSuppliment Online Malaysia customer enquiries:

  • Online Contact Form: (below)
  • Customer Service Email: 
  • Customer Service Hotline:  +60189848700
  • Hours: (24 hours active)

wechat / Whatsapp : +60189848700

 

1.3 If we need to contact you we will do so by telephone or by writing to you at the email address or postal address you have provided to us in your account on the Site.

 

2. Our contract with you

2.1. Orders

Our acceptance of your order will take place when we send you an order confirmation email.  At this point, a contract for the sale and purchase of the ordered products will come into existence between you and us.  

If we are unable to accept your order, we will inform you of this by email and will not charge you for the products. This might be because:

  • the product is out of stock
  • we have identified an error in the price or description of the product
  • your billing name and address do not match with the credit card used for payment
  • we need to deal with technical problems with the product or make minor technical changes;

3. Price and Payment

Prices shown on the Site are in Malaysian Ringgit and are inclusive of all applicable taxes, and currently include delivery fees.  
You can pay for products using the following payment options:

1. CREDIT CARDS ACCEPTED: Visa /MasterCard

2. FPX ONLINE BANKING ACCEPTED

3. ALIPAY ACCEPTED

4. BANK TRANSFER ACCEPTED
MAYBANK MALAYSIA -5540 6233 5796 (AI PERFECT GLOBAL SUPPLY)



4. You acknowledge and agree that these Terms constitute the complete and exclusive contract between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.


Last Updated: 31 JULY 2024

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